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At your service

An effective maintanence procedure is essential to ensure that stadium equipment is kept in optimum working order

 

The UK Premier League's Tottenham Hotspur Football Club has a very sophisticated trunked radio system that enables users to dial up individual radio users across the stadium and communicate easily anywhere on site. The trunk system, provided by Brentwood Communications, means users don’t have to worry about finding available channels to communicate as the system will do all the hard work for them.

The radios are used heavily all throughout the year and are supplemented by additional radio support on high-profile match days. It is imperative that the two-way radios are in optimum working condition during these times, when the fans and media are watching.

To make sure the radios continue to work faultlessly, Brentwood provides the club with its Gold maintenance service. This is Brentwood’s premier service and is used when communications are critical and downtime is not an option.

The service includes an annual site visit to check all the radio equipment is working properly. The test includes a battery performance analysis to make sure it’s in full working order. In the event of a radio being faulty or a battery not being up to scratch, the equipment is repaired or replaced by Brentwood Communications. If the radio fault means it will have to be taken off site (where it cannot be repaired on site), replacement equipment is provided until it is fixed. Tottenham Hotsput can normally expect to have replacement equipment delivered within four hours.

For the management at Tottenham, this high level of service is essential to make sure communication is achieved 100% of the time. Downtime is not an option, and the Gold maintenance provides practical support when radios need to be repaired quickly.

For more information, visit www.brentwoodradios.co.uk

 

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